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Business VoIP Service

VoIP has allowed many new services to develop, many of which can solve a particular businesses' needs, but not all of them are the same.  For example, some services can be used as an incoming virtual PBX system, where callers dialing a particular number will experience the same features as a large companies' PBX, but calling out will still route over a more traditional existing phone service.  Some other VoIP services might include both outbound dialing with special reduced rate calling plans, and offer inbound calling PBX features.  In both of these cases the equipment that handles the PBX features will reside at the provider's facilities, with signaling between the end user and the provider occurring over the Internet. They are referred to as either a Virtual VoIP service or a Hosted VoIP service.  So, what is the difference between a Virtual VoIP service and a Hosted VoIP service?

Business VoIP Providers 
Provider Plan Details Monthly Rate*
Business VoIP Provider Alliance Phones for Business
  • Control Panel monitoring
  • Setup takes under an hour
  • Receive daily call reports

* 12% discount for subscribing and paying for a year upfront


13 Reviews

Talkroute logo The phone system built to do business anywhere
  • Video Meetings & Text Messaging
  • Call Forwarding & Routing
  • Desktop, Mobile, & Web Apps

* $5 per additional user


1 Reviews

Verizon logo Get 99.99% network reliability with Fios.
  • Business Digital Voice
  • 1-year price guarantee
  • Unlimited data

* Per month. Plus taxes, fees and equipment charges.


10 Reviews

Some people use the terminology "Virtual PBX" to describe a service  that provides PBX features when callers dial a specific phone number inbound only.  These features are handled by the provider with their equipment located at their facility and can include an auto-attendant, which can route calls to extensions, departments or employees, play on hold music, take voicemail and then send that voicemail to email.  They also handle numerous advanced call forwarding features like blast or ring groups, find me, follow me and can even take faxes.  The service is quick and easy for a user to start and is reasonable in cost, but will be an additional expense over an existing regular outbound phone service, which will be kept.  In many cases, the service will offer you a toll free number and charge a per minute fee when that number is called, plus perhaps, a small monthly fee.  It is great for small on the go businesses which want to have a professional phone service with the advanced features that larger companies have.  Finding the perfect business VoIP provider is the best way to help your business succeed.  And by keeping your existing traditional phone or cell phone service, are only adding an additional service which will keep the upfront costs extremely low. Visit virtualpbxphonesystems.com for more information.

A "Hosted PBX" meanwhile can be best described as a service that provides a PBX feature set handled by equipment located at the provider's location and routes both inbound and outbound calls.  The features are robust, like a Virtual PBX and likewise usually include an auto-attendant, voicemail to email, and other advanced call forwarding features.  In addition, they are or their partner is the telecom company that handles your phone number and routes outbound calls.  In most cases they replace your current telecom company and will charge a fee based on either call minutes or have an unlimited monthly calling plan.  Needed equipment will usually be IP phones, such as Polycom, Grandstream, Cisco, etc. and will connect through a router, some of the best being Edgemarc or Ingate.

One size does not fit all when it comes to a phone system especially for a voip business solution.



"With this information and a little research you shouldn't have to jump through hoops to get the service which is right for you and your company."



Both types of services are a viable solution depending on your needs and the results you have in mind.  Some considerations should be: